Management Team

At QualTek, our dedication to our customers starts at the top, with over 250 years of combined experience in the fulfillment, wireless and wireline industries.

Scott Hisey, Chief Executive Officer

Scott Hisey is Chief Executive Officer of QualTek USA, LLC. Prior to joining QualTek, Mr. Hisey was co-founder and CEO of Trident Advisors, a Philadelphia based M&A firm specializing in US and international acquisitions targeting the telecommunications industry. Mr. Hisey has extensive experience in organically growing telecommunication service companies as well as negotiating and integrating acquisitions across many industry segments. From 2004 through 2012, Mr. Hisey was CEO of UniTek USA, LLC, which later became UniTek Global Services. Mr. Hisey led the management team that oversaw the growth from startup to a $400mm public company with over 5,200 employees, a national footprint in four diverse industries, and industry-leading performance metrics. Prior to his responsibilities at UniTek, Mr. Hisey spent over 17 years in positions of increasing responsibility from field technician to President and COO of construction companies in both the cable and satellite communications industries. Mr. Hisey began his career in the United States Navy.

Stephen Forbes, Chief Financial Officer

Stephen Forbes is the Chief Financial Officer for QualTek USA, LLC. Before joining QualTek in 2013, Mr. Forbes has held various positions in finance and operations in both construction and manufacturing over the last 40 years. Mr. Forbes has participated in multiple acquisitions and turnarounds and has demonstrated expertise in business strategy and development, operations and compliance. Mr. Forbes received a Bachelor of Arts in Accounting from the evening division of Immaculata University.

Elizabeth Downey, Chief Administrative Officer

Elizabeth Downey is Chief Administrative Officer of QualTek USA, LLC. Ms. Downey has over 20 years of successful human resource experience in the telecommunication industry. Prior to joining QualTek, Ms. Downey was Chief Administrative Officer of UniTek Global Services, a position she attained after working her way up from Director of Human Resources over a six year period. Ms. Downey also held senior executive positions for a competitive local exchange carrier in the telecommunications sector including an international publishing company. Ms. Downey brings proven leadership and human resources expertise to QualTek. Ms. Downey holds a Bachelor of Arts degree in communications and a Masters of Business Administration from Penn State University.

Norman Snell, Chief Technology Officer

Norman Snell is Chief Technology Officer of QualTek USA, LLC. Mr. Snell has been involved in the satellite and telecommunications industries since 1994. Prior to joining QualTek, Mr. Snell held various C-level positions with UniTek Global Services including COO, CMO, and CIO. Mr. Snell is a senior executive, recognized for leading companies by aligning strategy and growth directives with corporate goals and broader industry opportunities. His leadership has grown profitable businesses, including start-ups, joint ventures and mature entities by building and motivating teams at all levels of an organization. Mr. Snell’s expertise includes business strategy and development, revenue generation, P&L management, and operations and compliance. His strong business judgment, financial acumen, and deep expertise in both operations and IT are hallmarks of his career. Mr. Snell is an honorably discharged veteran of the United States Coast Guard.

Michael B. Williams, Chief Information Officer

Michael Williams is Chief Information Officer of QualTek USA, LLC responsible for developing the overall technology vision for the company. With 15 years of progressive IT experience and operational roles, Mr. Williams has extensive knowledge of telecom information systems, implementation, business process reengineering, IT strategic planning, IT outsourcing and project management. Prior to joining QualTek, Mr. Williams was Vice President, Information Technology at UniTek Global Services. Mr. Williams holds a Bachelor of Science in Logistics/Supply Chain Management from Penn State University and a Masters of Business Administration from Eastern University.

Adam Spittler, Chief Strategy Officer, QualTek

Adam Spittler is Chief Strategy Officer of QualTek USA, LLC. Mr. Spittler is responsible for developing a strategic plan to advance QualTek’s mission and objectives and to promote revenue, profitability, and growth. He manages the division’s operations to ensure production efficiency, quality, service, and cost-effective management of resources.  Adam held positions at Velocitel as President, and  QualTek as Corporate Vice President of Finance, and divisional Vice President of Finance roles with Empire Telecom and NX Utilities. Prior to QualTek, Adam held spent four years with UniTek Global Services and three years at KPMG LLC. A Certified Public Accountant in the state of Pennsylvania, Spittler received a Bachelor of Science in Accounting from Kutztown University and a Master of Science in Finance from Drexel University.

Paul Kestenbaum, General Counsel

Paul Kestenbaum is the General Counsel for QualTek USA, LLC. Before joining QualTek in 2013, Mr. Kestenbaum practiced law for over 30 years, initially with a major national law firm in New York City and later with his own law firm in Beverly Hills, California. Mr. Kestenbaum is licensed in New York, California and Pennsylvania and specializes in corporate and business transactions as well as tax matters. Prior to practicing law, Mr. Kestenbaum was a certified public accountant with a predecessor to KPMG. Mr. Kestenbaum holds a Bachelor of Science in Accounting from S.U.N.Y. at Albany, a J.D. from the University of Miami School of Law and an L.L.M from New York University.

Scott Lochhead, Chief Executive Officer, NX Utilities

Scott Lochhead is Chief Executive Officer of NX Utilities, a QualTek division which provides engineering and construction services to the telecommunications and utility infrastructure industries. Mr. Lochhead has 22 years experience in the telecommunications arena which includes over 15 years of senior executive management. Mr. Lochhead brings both industry awareness and leadership experience to our management team. From 1999 until QualTek’s acquisition of Nexlink Communications in 2012, Mr. Lochhead served as President/CEO of Nexlink Communications, a company he founded, now rebranded as NX Utilities. Prior to founding Nexlink, Mr. Lochhead was an executive manager for AT&T in Florida and worked internationally in Asia providing civil engineering and project management support for a major wireless build out in 1998. Mr. Lochhead has been a Civil Engineering Associate since 1992 and received his Bachelor of Arts from Sheridan College.

Kevin Doran, Chief Executive Officer, Empire Telecom

Kevin Doran is Chief Executive Officer of QualTek’s Wireless Division which includes Empire Telecom and Velocitel. Mr. Doran has over thirty-five years of executive experience in the construction and wireless industries. Mr. Doran was President, founder and managing partner of the Vantage Group, a leading wireless design and construction company in the Northeast for 11 years. In the previous 10 years, he served as the Director of Corporate Services for a large NYC based investment banking firm, managing large scale construction and IT projects nationally. Mr. Doran began his career running his own mid-size electrical contracting company which he did for 13 years. Mr. Doran’s philosophy in building lasting partnerships has propelled Empire to becoming an industry leader with a commitment to quality, safety and excellence.

Jay Heaberlin, President, NX Utilities

Jay Heaberlin is President of NX Utilities, QualTek’s Outside Plant engineering and construction division. Mr. Heaberlin has been in the telecommunications industry for over 14 years, working in the telephony, cable and fiber arena. Mr. Heaberlin has a successful track record in numerous management roles. Mr. Heaberlin started in the industry as a technician in 1999 and worked his way up from Area Manager to President of DirectSat USA. Mr. Heaberlin helped lead DirectSat USA into becoming the top performing Home Service Provider for DirecTV in the United States from 2011 to 2013. . Mr. Heaberlin joined QualTek in June 2013 to help develop our fulfillment division, QualSat, as its President. Mr. Heaberlin is a veteran of the United States Air Force.