What we do

QualTek supports the wireless, wireline, fulfillment, and recovery industries with technical labor and program management. From our suburban Philadelphia, PA headquarters, we partner with carriers in major cities across the United States and Canada to develop and execute their requirements, from initial design through project completion. We have operation centers in more than 103 locations and a workforce more than 6,000 strong.

Raising the bar

At QualTek, our goal is to provide quality products and services above industry standards in a safe, accurate, timely, and fiscally responsible manner. Our team of experienced leaders, qualified field technicians, and dedicated subcontractors are diligent, deliberate, and dependable. We use state-of-the-art data management and financial systems to maneuver through fluid projects and uncharted paths.

Putting quality first also means making safety a priority. We are committed to the highest safety standards for our employees, our customers, and the communities in which we work.

Our Mission

Our mission is to create a scalable world-class, technology-driven service company that provides paradigm-changing quality metrics to our client partners while maximizing enterprise value. Quality, Safety, and Productivity are the cornerstones upon which QualTek was founded.

Quality Pledge

At QualTek, quality is such an integral part of our culture that we made it part of our name.

Safety

QualTek is committed to the safety and well-being of our employees and the communities in which we work. Our safety and health programs comply with all applicable laws, rules, and regulations, as well as our own exceptional standards. Our objective is to minimize injuries and illnesses in not only keeping with, but also surpassing best practices. We hold our employees to the highest safety standards.

Technology Driven
QualTek uses best-in-class technology to provide top of the line services to our customers.

VISION®—a proprietary program management system that provides real-time visibility into the status of every job across QualTek enterprise. Vision provides a complete quality control module for each of our divisions, as well as business intelligence dashboards and key performance indicators at every business level.

ORACLE ERP—an intuitive, cloud-based enterprise resource planning program for managing accounts payable, accounts receivable, general ledger, reporting and analytics. Partnering with Oracle gives us comprehensive control of inventory, enables efficient project planning, execution, and management, and streamlines supply chain planning and procurement across our enterprise.

OFFICE 365 provides QualTek with safe, secure, and user-friendly business tools that enable cross-function collaboration capabilities. Tools like Microsoft Exchange, Skype for Business, One Drive, and MS Teams keep the QualTek team fully connected.

Coverage

Headquartered just outside Philadelphia, PA, QualTek has a large footprint with world-class operations in proximity to our major customers in more than 103 North American locations.

The QualTek Difference

Our unique Shared Services model is vertically integrated creating efficiencies that enable us to focus on project execution, scheduling, and complete customer service. Carriers, operators, and OEMs that partner with QualTek have access to a scalable and rapid field deployment plan.

QualTek entities maintain the appropriate licenses in all jurisdictions where services are performed.
Meet the Management Team

Dedication to QualTek customers starts at the top. We have more than 250 years of combined experience in the Fulfillment, Wireless, Wireline, and Recovery industries.

Scott Hisey
President & Chief Executive Officer

Scott has more than two decades of experience leading and organically growing telecommunications service companies. Prior to founding QualTek in 2012, Scott co-founded and was CEO of Philadelphia-based M&A Trident Advisors, a firm specializing in US and international acquisitions targeting the telecommunications industry. In 2004 he founded UniTek Global Solutions and served as CEO through 2012, leading the management team that oversaw the organization’s growth to becoming a $400MM publicly traded company with more than 5,200 employees, a national footprint in four diverse industries, and industry-leading performance metrics. Earlier in his career, Scott ascended the ranks from field technician to president and COO in the cable and satellite communications industries. Scott served in the U.S. Navy from 1983 to 1988. He serves on the Board of the Navy-Marine Corps Regional Olympic Training Center and is a former member of the Mission Kids Board of Directors.

Stephen Forbes
Chief Financial Officer

Steve joined QualTek in 2013, bringing four decades of finance and operations experience in varying roles in both the construction and manufacturing industries. With proclivity for business strategy and development, and expertise in operations and compliance, Steve has participated in multiple acquisitions and turnarounds throughout his career. He holds a Bachelor of Arts in Accounting from Immaculata University.

Elizabeth Downey
Chief Administrative Officer

Liz brings to her role more than twenty years of proven leadership and expertise in human resources with a niche in the telecommunications industry. Prior to joining QualTek, she was Chief Administrative Officer of UniTek Global Services, a position she attained after working her way up from Director of Human Resources over a six-year period. Liz also held senior executive positions for a competitive local exchange carrier in the telecommunications sector, including an international publishing company. Liz holds a Bachelor of Arts degree in Communications and a Master of Business Administration degree from Penn State University.

Michael B. Williams
Chief Technology Officer

Mike contributes nearly two decades of progressive IT experience to QualTek as the primary visionary for technological development. He is respected as an expert in telecom information systems, implementation, business process re-engineering, IT strategic planning, IT outsourcing, and project management. Prior to joining QualTek, Mike was Vice President of Information Technology at UniTek Global Services. He holds a Bachelor of Science degree in Logistics/Supply Chain Management from Penn State University and a Master of Business Administration degree from Eastern University.

Adam Spittler
Chief Strategy Officer

Adam is the lead strategist behind QualTek’s advancement plan, ensuring its mission and objectives while supporting revenue, profitability, and growth. Production efficiencies, quality, service, and cost-effective resource management are his priorities. Previously, Adam was President of Velocitel, Corporate Vice President of Finance at QualTek, and divisional Vice President of Finance of both Empire Telecom and NX Utilities. He came to QualTek after spending four years at UniTek Global Services and three years at KPMG, LLC. A Certified Public Accountant, Adam earned a Bachelor of Science degree in Accounting from Kutztown University and a Master of Science degree in Finance from Drexel University.

Paul Kestenbaum
General Counsel

Paul brings to QualTek more than 30 years of experience in corporate, transactional, and tax law, holding licenses in Pennsylvania, New York, and California. Formerly, he operated a firm he founded in Beverly Hills. Paul began his law career with a nationally renowned New York City firm. His interest in corporate law was developed during his years as a certified public accountant with a predecessor of KPMG. Paul holds a Bachelor of Science degree in Accounting from S.U.N.Y. at Albany, a J.D. from the University of Miami School of Law, and an L.L.M. degree from New York University.

Scott Lochhead
President, Wireline Division

Scott leads a team of experts in QualTek’s Wireline Division, which provides engineering and construction services to the telecommunications and utility infrastructure industries. Scott has more than two decades of telecommunications expertise, most of which includes senior executive management roles. In 1999 he founded and was President/CEO of Nexlink Communications, which became NX Utilities upon QualTek’s 2012 acquisition. Earlier in his career, Scott served as executive manager for AT&T in Florida. He also worked internationally, providing civil engineering and project management support for a major wireless build-out in Asia in 1998. A Civil Engineering Associate since 1992, Scott received his Bachelor of Arts degree from Sheridan College.

Kevin Doran
President, Wireless Division

Kevin contributes to his leadership role in QualTek’s Wireless Division nearly four decades of executive experience in the construction and wireless industries. Before joining the team, Kevin founded and was president and managing partner of the Vantage Group, a leading Northeastern wireless design and construction operation. His resume also boasts a decade’s experience as Director of Corporate Services for a large New York City based investment banking firm, where he managed largescale, national construction and IT projects. Kevin began his career as the owner/operator of a mid-sized electrical contracting company for 13 years. His philosophy for building lasting partnerships has propelled Empire to become an industry leader with a commitment to quality, safety, and excellence.

Tom Mix
President, Recovery Logistics Division

Tom brings to QualTek three decades of experience in Industrial Sales and Marketing with a niche in disaster recovery and expertise in P&L and R&D. He is a well-rounded, aggressive leader with a broad background and reputation for successfully managing B2B transactions and outperforming standards in the industries in which he’s worked. Tom is adept at forming strategic alliances to fuel growth. He created H&N Holdings LLC to benefit Recovery Logistics (RLI) and Site Resources (SRI), which merged under QualTek’s Recovery Division, and which Tom continues to lead. Tom holds a Bachelor of Arts in International Trade & Business and Economics from Niels Brock’s Handelsakademi, Copenhagen, Denmark.

Jay Heaberlin
President, Fulfillment Division

Jay joined QualTek in 2013, bringing years of telecom industry experience to his Fulfillment Division role, which he was integral in developing. Jay carved a niche in the telephony, cable, and fiber arena, building a successful track record after starting in the industry as a technician in 1999, advancing to numerous management roles, and becoming President of DirectSat USA. His leadership helped DirectSat USA become the top performing home service provider of DirecTV in the United States from 2011 to 2013. Jay honed his leadership skills serving in the United States Air Force from 1995-1999.